Resume
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Professional experience
Content Designer II
April 2021* - Present
GoFundMe/Classy | San Diego, CA
- Decreased care cases in a leading product region by 45% YoY through in-product guides and resources
- Revised product copy on new features to align with accessibility best practices and organization style guide
- Led cross-team collaboration by developing and maintaining a help center for beta features as a single source of truth
*Promoted from Technical Writer I to Content Designer II in November 2022
Lead Lesson Plan Writer
May 2019 - April 2021
Uncommon Schools | New York, NY
- Improved quarterly exam scores by 11% network-wide through revised lesson plans for the 50+ schools
- Maintained improved scores through remote instruction by developing multimedia materials during in-person school closures
- Spearheaded project to improve lesson plan adoption by creating concise materials with half the length of earlier documents
Lead History Teacher
March 2017 - April 2021
Ocean Hill Collegiate | Brooklyn, NY
- Boosted student’s average written exam scores by 24% through rigorous writing feedback loops
- Improved overall homework completion 30% by maintaining consistent lines of communication with student’s at-home parents and guardians
- Led an inclusive classroom environment facilitating critical daily discussion
Education
Relay Graduate School of Education
Master of Arts in Teaching
Florida State University
Bachelor of Arts in English and Communications
Skills
Some of the technical skills I'm proficient in:
- HTML/CSS
- Markdown
- Git
- JavaScript
- Python
Tools
A few of the apps I've learned to use:
- Figma
- Articulate 360
- Pendo
- Appcues
- Heap
- Adobe Creative Cloud (Photoshop, Premiere Pro, After Effects, InDesign, Illustrator)